Technology: workflow automation

Requests and approvals that move on their own

Cflow turns the requests and approvals that live in emails and spreadsheets into clear online workflows, built by the team without code.

From request to decision

Request → Rules → Approval → Action → Record

Every request reaches the right person, on time, with a full record of who decided what. Approvers can decide from their phone, without a paid license.

The problem your clients already have

Approvals get stuck in email chains for days or weeks, and decisions wait.

Requests travel on paper forms and spreadsheets: data gets retyped, documents get lost, controls get skipped.

Nobody can see where a request is or whose desk it is sitting on, and the ERP was never built for it.

How it works

  1. Online forms replace paper and spreadsheets, with validations, attachments and calculations.
  2. A visual builder sets the rules: who approves what, in which order, and within which deadline.
  3. Approvals happen online or on the phone, with reminders, escalations and delegation.
  4. AI helps: it drafts a workflow from a plain description, reads scanned documents and can approve in-policy requests, escalating the exceptions.
  5. Dashboards show where every request is, how long each step takes and who decided what.

What your clients get

Every request in one place, decided on time, with a full audit trail. Budgets, purchases and HR requests that no longer get lost in email, and processes the team can change without IT.

What you get as a partner

The process you redesign with your client becomes a working workflow in weeks, with our implementation support: one more service you deliver, where you are the hero.

What you can automate

The back office, one workflow at a time

More than 150 ready-made templates to start from, every one editable without code.

Finance

  • Annual and departmental budgets
  • Budget variances and reallocations
  • Capital spending requests
  • Expense reimbursements and policy exceptions
  • Financial statement and audit sign-off

Procurement

  • Purchase requisitions and orders
  • Emergency and non-standard purchases
  • Vendor onboarding and selection
  • Supplier contract renewals and amendments
  • Supplier payment authorization

People

  • Job requisitions and onboarding
  • Leave and flexible work
  • Salary changes, promotions and bonuses
  • Training requests and budgets
  • Employee exit

Security

Built for audited organizations

  • Its maker holds ISO/IEC 27001 certification for information security, issued by BSI.
  • Hosted on Amazon Web Services, with encryption in transit and at rest.
  • Data centers in the United States, the European Union and the Middle East.
  • Role-based access, two-factor authentication and a full audit trail of every decision.

Cflow in the real world

Organizations using Cflow

More than 100,000 people use Cflow. A few of the cases Cflow has published, and the first one in our region:

Food: Philippines

NutriAsia

Capital spending requests moved from paper and email to one workflow next to SAP, with 70% less manual effort.

Payments: India

NPCI

India's national payments corporation cut bank certification from 30–60 days to 5–15, with 70% less manual effort.

Food: global

Del Monte

Automated task assignment and approvals, with a return on the investment in under three months.

NGO: Latin America

In our region

We are implementing Cflow for an NGO with operations in Latin America, to optimize its financial and budgetary processes.

Pairs well with

The finance back office, end to end

Xtract: accounts payable

Cflow handles the purchase request and its approval; Xtract reads the supplier invoice and posts it in the ERP.

See Xtract

DaMap: reconciliation

DaMap reconciles the money that moves in the bank, from customer payments to supplier payments.

See DaMap

Where do your clients' approvals get stuck?

Let's talk. A 45-minute conversation to find the first workflow worth automating.