Methodology: internal consulting
INTERNAL EDGE™: internal consulting, to external standards
A program to create, strengthen and professionalize internal consulting units, centers of excellence and process-excellence teams, built on ISO 20700 and the ICMCI competency framework.
6 to 12 months
Diagnostic → Charter → Professionalization → Ongoing support
Your internal team, working with the rigor, ethics and impact of the best external firms.
Who it's for
For organizations that solve their own problems
Creating a unit
Organizations planning to set up an internal consulting unit, and wanting to get it right from the start.
Strengthening a unit
Units, centers of excellence and process-excellence teams that need more structure, standing and strategic alignment.
Sponsoring a unit
Executives and boards who oversee internal transformation teams and want them to deliver lasting value.
How it works
Three phases, adjusted to your unit's maturity
1
Setup
6 to 8 weeks. A diagnostic of competencies, tools and the project portfolio, leading to:
- A governance charter: value proposition, roles, service levels and a code of conduct
- A development plan for each member and for the unit
- A portfolio alignment report
- A mental workout workshop on diagnosis and change leadership
2
Professionalization
4 to 9 months. Hands-on capability building on the unit's own projects:
- Learning modules based on real case work
- Mentoring and coaching from senior consultants
- Digital tools where they fit: process mining, workflow automation, AI
- Optional training in specific methods
3
Ongoing support
Optional. For units that want to keep growing:
- Monthly advisory hours
- Periodic portfolio health checks and project reviews
- New methods as the unit matures: Lean, Six Sigma, automation and change management
Guiding principles
Internal and external consultants, each where they add the most
ISO 20700
Transparency, mutual understanding and ethical behavior in every internal engagement.
ICMCI competencies
Each member develops against the competency model of the consulting profession.
Complementary roles
The unit becomes a trusted internal advisor, and external consultants are hired where they truly add value.
Certified, local delivery
Delivered by Certified Management Consultants who know the region and its business culture.
For your organization
What you get
- A stronger internal consulting team, with a clear mandate and reputation
- Less dependence on costly external consulting
- Faster, longer-lasting transformation results
- Projects aligned with strategy, and competencies developed in a measurable way
For consultants
Deliver it in your country
INTERNAL EDGE™ is licensed to CMC-certified consultants who know their region. If you hold the CMC and work with internal teams, let's talk about delivering it to the organizations that already trust you.
Does your organization have an internal team ready for more?
A 45-minute conversation to see where your unit stands and what the program would look like.