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Ideas for consultants and for organizations that solve their own problems
Articles, videos and short notes on process, organization, culture and technology, drawn from our work with consultants and organizations across industries. Start with how the pieces fit together, then explore the topics that interest you.
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How it fits together
Methods, technology and people, working as one. See how our methodologies, our technology ecosystem and the Academy combine to turn a recommendation into a working solution, and into a capability that stays.
Latest articles
On process, organization, culture and technology
New thinking from our team, together with pieces from our archive first published in Nearshore Americas, Arabian Business and on LinkedIn.
Technology and AI · 10 Aug 2026
The Age of Abundant Intelligence: Why the Next Competitive Advantage Will Not Be the AI Model
AI is becoming a commodity. The advantage moves from which model you use to how well you orchestrate intelligence so people work better.
Organization and culture · 22 Jan 2026
Organizational Culture in the Age of AI
The Competing Values Framework hasn't changed, but AI lets organizations measure culture at scale, see subcultures and intervene precisely.
Operations and back office · 20 Aug 2025
Don’t Wait for Calm: Fixing the Back Office Today Is a Leadership Decision
Volatility will not ease soon. Why back-office improvement pays off in any climate, how to prioritize it and where the quick wins are.
Digital transformation · 1 Apr 2025
Let No One Be Left Behind: An Imperative for Digital Transformation
Real digital transformation includes everyone, from the boardroom to the warehouse. Five principles for a single, inclusive digital workplace.
Consulting practice · 27 Mar 2025
Strengthening Internal Consulting to Build National Capability Across the GCC
Internal consulting units are becoming critical assets in the Gulf. What it takes to make them effective, and the program that became INTERNAL EDGE™.
Consulting practice · 1 May 2024
Do You Know How to Shop for Management Consultancy?
Management consulting is often bought on faith. Applying procurement criteria and global standards protects both the buyer and the consultant.
Digital transformation · 26 Apr 2024
Digital Transformation Governance: Why Should a CEO Care About It?
Most organizations cannot say what they are transforming into. A definition of digital transformation governance and the operating principles that make it work.
Technology and AI · 27 Mar 2023
Navigating the Wild West of AI
AI tools overlap, and companies risk falling behind or paying twice. Organizational ambidexterity, excelling at both innovation and optimization, is the way through.
Consulting practice · 28 Jan 2023
Trends in Strategy and Planning for Your Clients
The value of planning is in the process, not the plan. A consultant's guide to classic and modern strategic planning methods and how to combine them.
Consulting practice · 19 Jan 2023
Fast-Tracking Company Upgrades Through Consultants
“Cost less, do more and sell better.” How a specialized consultant who delivers the last mile of implementation helps companies reach the benefits of improvement sooner.
Shared services · 11 Jan 2023
Shared Services Centers in Africa as a Key Strategy for Local Companies and Multi-Company Groups
Why the drivers of shared services for local companies and multi-company groups differ from salary arbitrage: control, standards, compliance, culture and low-code.
Technology and AI · 11 May 2021
How to Choose an Expert to Help Orchestrate Your Company’s Digitization
KPIs are a means, not the end. Why digitization needs experts who combine domain knowledge with technology delivery, and four practices for hiring them.
Technology and AI · 20 Feb 2021
What Is Low-Code and Why It Matters for Post-Pandemic Competitiveness
Companies automated what faces customers, but internal processes still run on email and chat. How low-code lets business users automate, with IT as navigator.
Consulting practice · 29 Jan 2021
Client Expectations Have Changed in the Post-Covid Business Environment
The “mouse consultant” joke and what it says about rising client expectations: operational expertise, skin in the game and value-based pricing, with ISO 20700 as the common ground.
Consulting practice · 15 Sep 2020
Welcome to the Age of the “Contactless” Expert Consultant
Clients want fast, focused transformation, internal teams and real experts. How to source a “contactless” expert consultant, with ISO 20700 and the CMC certification as guides.
Consulting practice · 6 Feb 2018
Advisory and Co-Execution: The New Management Consulting
Clients now expect consultants to advise and co-execute, not only design. An opening for regional and specialized firms that can deliver both.
Consulting practice · 17 Jan 2017
Management Consulting: Combining the Big 4 with Other Providers Is Vital
Hiring management consulting is not an either-or decision. Why buyers should manage consultants as a portfolio, and how certification and standards help.
Consulting practice · 30 Dec 2016
The Challenges of Consulting 4.0: Being Useful and Relevant in the Digital Era
Installing the latest technology does not solve business problems by itself. The consultant's role in the digital era, and four resolutions for technology initiatives.
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