How it fits together
Methods, technology and people, working as one
A recommendation only creates value when it is put to work, and when the capability stays behind. That is why e-CGS brings three things together: proven methods, the technology to close the last mile, and an Academy that builds the capability in people. Like the faces of a cube, each one is useful on its own; turned together, they solve the problem.
The three faces
Three faces of one cube
Methods and standards
Our methodologies on process, organization and culture, built on APQC, ISO 20700 and recognized good practice. They set what to do, in what order and to what standard.
Technology for the last mile
An ecosystem of tools, so each problem gets the right one. Our methods are tool-agnostic; the technology is what turns the recommendation into a working process.
The Academy
Structured development that builds the capability in people, so client teams and consultants can run the method and the tool on their own.
How it works
From diagnosis to a capability that stays
1
Apply the method
We start from a proven method, at the level of detail the decision needs: from a light diagnostic to a full redesign of processes, structure or culture.
2
Close the last mile
Where the solution needs a working system, we choose the right tool from our ecosystem (low-code workflows, process mining, automation or AI) and build it with the people who will use it.
3
Leave the capability behind
The Academy develops the people involved, so the improvement lasts after the project ends, and so consultants can deliver the same method with their own clients.
Guiding principles
Why it works this way
Tool-agnostic
We choose the technology after we understand the problem, never before. Several tools in our ecosystem could fit; we use the one that suits the case.
Standards-based
ISO 20700, APQC and the ICMCI competency framework give every engagement a common, verifiable standard.
Multi-industry
Process, organization and culture challenges look alike across sectors, so the methods travel. We bring the method; your people bring the knowledge of their industry.
A level playing field
Independent consultants and smaller firms get the methods, tools and development of a large firm, so they can compete on quality.
For organizations
One partner, from diagnosis to a working solution
You don't need to coordinate a methodology firm, a software vendor and a training provider. The three pieces are designed to work together, and you can engage them end to end or in parts.
For consultants
Bring the whole cube to your clients
Deliver e-CGS methods with your own clients, backed by our technology ecosystem and by the Academy to build your capability as you go.
Want to see how the pieces fit for your case?
A 45-minute conversation to understand your challenge and which methods, technology and development would make the difference.